Payment by installments

In case you find yourself temporarily unable to pay, you can request an installment plan, by filling out a form. For any amounts with accepted installment plans (except delay penalties), delay penalties of 0,02% shall be calculated for each calendar day, penalties that will be included in invoices prior to those included in the installment plan. 

Accepting an installment plan for a debt is conditioned by:
- full payment of current invoice for services provided, until due date 
- payment of all installments within the terms set in the installment plan

Failing to observe the above mentioned clauses regarding current invoice payment or installments payment in the amounts and established terms, leads to:
-loosing validity of the installment plan approval, which leads, depending on the case, to: drinking water supply interruption and / or instituting proceedings without any notice 
- loosing any future possibility of installment plan approvals.