Our vision - mission

VISION 
- We define ourselves as a drinking water and waste water services operator, on an extended operating area, and we aim for our operational and financial performances to recommend us as a competitive company on the water and sewerage services market in the European Union. 
MISSION STATEMENT 
- Satisfying our clients’ requirements is our priority, and the success of our company depends on quality increase and enlarging the domain of services offered. 
- We are concerned about ensuring a high degree of employees’ professionalism, and for that we declare ourselves responsible, without discrimination 
- We aim for excellence and we build the future of our company towards prosperity, stability and development through a performing management 
- Integrated in the external environment, we are responsible for the conservation and protection of the environment, for the community benefit 
STRATEGIC OBJECTIVES 
- Ensure sustainable development and increase organizational flexibility by extending the operating area and diversifying client services’ offer
- Permanently optimize production and logistics costs so as to reach desired performances and consumer required service level with minimum costs 
- Prioritize rehabilitation and revamping works in order to operate a reliable water and sewerage infrastructure 
- Increase quality of life by supplying products and services according to European standards in force 
- Permanent concern for increasing customer degree of trust, and for ensuring transparence of all actions performed
- Maximize human resources’ potential 
- Ensure work security of all employees and other interested parties 
- Eliminate all aspects with a sigificant impact on the environment and continous concern for protecting public health